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What is BOH and FOH in the Restaurant Business?

20 May 2015 21:09

BOH and FOH are both common abbreviations used in restaurant jargon. BOH stands for "back of house" and FOH stands for "front of house."…

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Why Do People Say "Don't Drink the Kool-Aid?"

18 May 2015 18:28

Every once in a while, you may hear someone say, "he drank the Kool-Aid." Whey they say it, it doesn't sound as innocent as what the Kool-Aid man dispenses after he crashes through a wall. They say it sarcastically, critically, and with some portent. It isn't because they question the artificial flavors and colors, and all that added sugar. What does this expression mean, and how did Kool-Aid become associated it with it?…

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Six Behaviors Waiters Can Use to Maximize Their Tips Scientifically

07 May 2015 22:49

You may know what other waiters say, but what does science say about how a waiter can make the most tips? Of course, the first question is whether or not their is scientific evidence concerning this question at all. Yes, there is. So, what do we know, psychologically speaking, about how a waiter (server, waitperson) can maximize his or her tips?…

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Are Service Animals Such as Guide Dogs Allowed in Restaurants?

26 Apr 2015 02:59

Health and safety codes usually exclude pets from food-service locations, such as restaurants or grocery stores. You are not allowed to bring your pet dog or cat into a restaurant, and this is not just because of the restaurant owner's whim, it is a health code violation. Do these same codes apply to service animals like guide dogs for the visually impaired, or alert dogs for the deaf, or pulling a wheelchair?…

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Should a Restaurant That Doesn't Take Credit Cards Let Customers Know?

26 Apr 2015 00:14

As hard as it is to believe, there still exist some restaurants that take only cash, and no credit cards. Some even take cash or check. Can you imagine? Who carries a check book anymore? Of course, this situation exists even more often in other businesses, such as dry cleaners or barber shops, where the owner thinks the fees charged by the credit processing company is too much. Still, eating a meal at a restaurant only to belatedly find that they do not accept credit cards is a frustrating and embarrassing situation. The question is, are they required to let you know?…

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